WELCOME THE HOA OFFICE

Streamlined back-office support for management companies and large-scale communities.

Owning your own company is a great idea if you have all the help you need.  At The HOA Office, we believe in providing tools, technology, and financial knowledge to management companies and large-scale communities.

The HOA Office is here to management companies and large-scale communities across the country. For over 20 years, we have been providing full-service management to communities in Washington state via our sister company, Association Services. With our in-depth understanding and expertise in the HOA industry, we are uniquely qualified to help others reach their goals. The HOA Office will provide the same tools and technology that large companies have access to, without the big price tag.

WE UNDERSTAND HOAs

Knowledgeable

WE ARE PASSIONATE

Experience

WE ARE DETERMINED

Quality

How it Works

Becoming a client with us is easy! Just fill out a short questionnaire, and then we will take it from there. With a brief discovery call, we will go over your association’s needs, provide you a full proposal. Once an association has signed on to be a client, the implementation process is seamless, and you will have full online access to all your management tools.

Discover

Let’s discover what’s working and what’s not in your current company or community. When we receive a proposal request, we will set-up a call to learn more about your association. In addition, we will go over the different levels of service The HOA Office can provide.

Demonstration

During our discovery call, we will demonstrate the different tools and software we use to manage HOAs. We will show you how we will be able to help reach your goals in a streamlined way.

Delivery

The HOA Office will take what we learned during our discovery call and create a full proposal to address your needs. We will create a plan to get you from where you are now to where you want to be.

Implementation

There are 3 steps to onboarding.

Money.  We will start by getting your accounting caught up and reconciled before anything goes online.

Members.  We will then work with the Board to notify the membership of their access to the new system and how it works.

Vendors.  Finally, we will contact your vendors to have them update their records for invoicing.

Online-Access

We will provide you with a web portal at no additional cost.  In the portal, the membership has full access to their personal account, can make payments electronically and view information pertaining to the association.  The Board members will have the same capabilities plus the ability to view real-time accounts receivalbes, financial records, correspondence with members and more.

Request Proposal

Leadership

Evelyn Dufford
Evelyn DuffordCEO & Founder
Evelyn Dufford, the owner of The HOA Office, has owed our sister company Association Services for over 20 years. Evelyn has earned the Professional Community Association Manager (PCAM) designation awarded by Community Association Institute (CAI). This designation signifies the highest level of individual accomplishment in the community association management profession. Before starting Association Services, Evelyn worked in the financial industry as a CPA. She believes that educating boards on the financial information and reports will make your association run smoother.

We’re Here To Help Your You

Through knowledge, experience and tools

LET’S GET STARTED!